myHR Partner, Inc. hiring Account Customer Support @ Reed-Lane in Wayne, NJ | LinkedIn (2024)

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Account Customer Support @ Reed-Lane Save job Welcome back Melissa Allen Seniority level Employment type Industries Similar jobs Customer Service Specialist Customer Service Representative Customer Support Specialist Specialist, Customer Service Customer Service Representative Customer Service Representative Full Time Customer Service Representative Customer Support Specialist Customer Support Specialist Customer Support Specialist - Remote Customer Support Agent - Remote | WFH Virtual Assistant - 18.00 - 21.00/hour - Remote | WFH Virtual Assistant (Remote) - Earn 18 to 21 Hourly - No Degree Required - Remote | WFH Customer Support Specialist Customer Support Specialist CUSTOMER SERVICE REPRESENTATIVE Customer Service Representative - Remote US Customer Service Specialist - Work From Home Customer Service Representative Customer Service Representative - Remote | WFH Customer Service Representative Customer Service Representative- Entry Level (Remote) Customer Support ( Remote ) Customer Support ( Remote ) Remote Customer Support Agent Customer Service Representative People also viewed Customer Support Specialist Virtual Assistant (Remote) - Earn 18 to 21 Hourly - No Degree Required Customer Support Specialist, Payments Customer Support Agent Customer Support Specialist Customer Service Representative - 643988 Work from home-Customer Support Agent Remote Customer Support Agent Customer Support ( Remote ) Afternoon Customer Service Representative (3pm-11pm) Similar Searches Explore collaborative articles

myHR Partner, Inc. hiring Account Customer Support @ Reed-Lane in Wayne, NJ | LinkedIn (1)

Account Customer Support @ Reed-Lane

myHR Partner, Inc. Wayne, NJ

myHR Partner, Inc. Wayne, NJ

1 day ago

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Melissa Allen myHR Partner, Inc. hiring Account Customer Support @ Reed-Lane in Wayne, NJ | LinkedIn (6)

Melissa Allen

Human Resources professional 20+ years experience

Hiring: Customer Support Specialist @ Reed-Lane

If you are process-oriented with a passion for communicating with customers and internal departments alike we want to talk to you about our Account/Customer Support Specialist role!

At Reed-Lane, we are dedicated to excellence in pharmaceutical packaging.Located in Wayne, NJ, our team works collaboratively to deliver high-quality packaging solutions to our valued customers. Our office staff is onsite 100% of the time to collaborate with and support the packaging plant and their day-to-day efforts.

Whatyou’lldo

As theAccount/Customer Support Specialist, you will play a pivotal role in managingcustomerrelationships, helping to develop packaging records for the packaging site to deliver finished goods to the customer.Yourdaywill include:

  • Gatherorderinformation from salestounderstand customer requirements
  • Be the point person for customers communicatingdirectlyto understandtheir product, artwork, packaging components,etc.
  • Create processes for each customer, document, and coordinatewithinternal teams to achieve customer results
  • Partner closelywith purchasing, shipping, warehouse, engineering, etc.
  • Ensuringtimelydelivery oforderswithin budgetwhilemeeting quality standards
  • Communicateeffectively with customers to address inquiries related to product specifications and order status

What you need to thrive in this role

  • 2+ years of experience in a customer service/account managementrole within an office environment
  • Proficiencyin Microsoft 365 applications, including spreadsheets, presentations, and email
  • Process-driven with excellent problem-solving skills
  • Outstanding ability to communicate and work effectively with customers and internal departments
  • Detail-oriented,critical thinker,curious-minded,andeffective timemanagement
  • Degree, preferred but notrequired

Aboutus

Headquartered in Wayne, NJ, Reed-Lane is a pharmaceutical contract packagerwhohas been providing innovative packaging solutions to pharmaceutical companies since 1959. Wearen’tmaking the pharmaceuticals but rather supporting our partners with their packaging needs.

Asa privately held company, Reed-Lane serves the complex, ever-changing needsof its customers with great speed and agility. Our team-focused culture begins at the top and isevidentthroughout the company.The teamworkand open communication allow us to exceed both regulatory requirements and our customers’high expectationsof quality, timeliness,and professionalism.Reed-Lane’s team focus has resulted in many of our employees staying with Reed-Lane much longer than the industry average.Ifyou’dlike to learn more, visit our website:https://reedlane.com/

What we offer you

We care about our employee's well-being:

  • Medicaland dental insurance
  • Company-paid life insurance
  • Company-paid long-term disability insurance
  • Paid time off
  • Holidays
  • 401kwith companymatch
  • Discretionary company-wide bonuses as profitability allows

I’minterested, how do I get started?

Apply to:https://app.jobvite.com/j?cj=og6cufwM&s=myHRpartner

Is this the job for you? If not, feel free to share this link with someone who might be interested.

Our hiring management partner ismyHRPartner.myHRPartner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization.

Thank you for consideringusas a potential employer!

AtReed-Lane,we continually celebrate the diverse community different individuals cultivate. As an equal-opportunity employer, we stay true tothatby ensuring that our place can be anyone’s place.

  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Industries

    Human Resources Services

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